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LOLC Cambodia’s 2025 Study Highlights Strong Positive Impact on Client Wellbeing
A recent Client Self-Perception Survey conducted in June 2025 reveals that LOLC Cambodia continues to make a significant difference in the lives of its clients. The study, carried out in partnership with Oikocredit, engaged 755 respondents across nine branches and explored both financial and non-financial changes over the past year.
The findings show that 96% of participants believe LOLC has improved their overall wellbeing, underscoring the institution’s commitment to supporting communities across Cambodia. The survey, supported by Oikocredit, a global cooperative and social impact investor, reflects the experiences of clients from branches in the Coastal, Plain, Tonle Sap, Plateau, and Mountain regions. Notably, 66% of respondents were women. Beyond financial progress, many reported feelings more empowered, particularly in household decision-making, which they attributed to LOLC’s influence.
Key insights highlight diverse benefits for LOLC clients:
Income Growth and Financial Stability: 61% of respondents reported an increase in income during the past year, with 74% linking this improvement to LOLC’s financial services. Furthermore, 98% of respondents indicated that their income was enough to cover their basic needs. Additionally, 53% had savings, and 73% noted enhanced financial security, emphasizing the role of savings in long-term stability.
Entrepreneurial Advancement: Among surveyed clients, 89% were entrepreneurs. Of these, 57% invested in new equipment or machinery for their business, 45% expanded their businesses by introducing new products or services, while 18% achieved higher sales within 12 months.
Better Living Standards: Besides, 41% of respondents repaired or improved their homes (roof, wall, floor). Moreover, 98% of the respondents reported good access to water for both drinking and productive purposes using sources such as open wells, tap water, pump water and rivers, suggesting a ripple effect on overall quality of life. Moreover, all respondents reported eating regularly, and 66% confirmed they were consuming nutritious meals, indicating improved food security over the year. Furthermore, 55% reported improved ability to cope with health needs and emergencies.
Education: Among the respondents with children of education age, 100% responded that their children were attending school regularly over the past 12 months.
“This study reflects LOLC Cambodia’s commitment in contributing to economic and social progress advancement, empowering our clients both individuals and businesses to achieve sustainable growth. We are delighted with these positive outcomes which reaffirm our missions and inspire us to continue driving meaningful changes”, said Mr. Sok Voeun, CEO of LOLC Cambodia.
The survey also identified opportunities to strengthen client resilience by promoting savings and developing innovative products to meet evolving needs, including environmental considerations. Through its tailored financial solutions and dedication to client success, LOLC Cambodia continues to champion sustainable development and financial inclusion.
About LOLC Cambodia
With an asset of over USD 1.64 billion and 3,900 experienced staffs (as of September 2025), LOLC Cambodia is a leading microfinance institution renowned for providing financial solutions that empower Cambodian families, entrepreneurs, and individuals seeking economic opportunities. With a mission to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value. For more information, visit www.lolc.com.kh
About Oikocredit
Social impact investor and worldwide cooperative Oikocredit has nearly five decades of experience funding organizations active in financial inclusion, agriculture, and renewable energy. Oikocredit’s loans, equity investments, and capacity building aim to enable people on low incomes in Africa, Asia, and Latin America to improve their living standards sustainably. Oikocredit finances more than 472 partners, with total outstanding capital of EUR 1,118.9 million (as of 31 March 2025). For more information, visit www.oikocredit.org
Publish date: December 30 , 2025
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LOLC (Cambodia) Plc. has been serving Cambodian public and society for over 30 years, and has been recognized by both local and international financial authorities. Our products and services are committed to improving the livelihood of Cambodian customers.
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